Questions, answered gently
Everything you might wonder before bringing Nana Chat home to someone you love.
Nana Chat is the simplest way for an older parent or grandparent to stay close to family. You set it up once; they just see big photos of the people they love and tap one to call. Voice, video, photos, and messages — all in one calm, easy place.
No. That is the whole point. The family does the setup, and your loved one never has to log in, update anything, or hunt for buttons. They tap a face, the call begins. There is nothing to learn.
Nana Chat works on the screens your family already owns — an iPhone or Android phone, an iPad or Android tablet, a computer, and even the living-room TV on the Plus plan. Your loved one uses whatever feels most comfortable to them.
In about a minute. You create the family circle, add the people who should appear, and choose the device your loved one will use. We walk you through it step by step. If you can send a text message, you can set up Nana Chat.
You do. Your loved one uses Nana Chat completely free and never sees a bill, a card, or an upsell. One family member manages the subscription for everyone in the circle.
Nana Chat is $9 a month (or $90 a year) for one connected loved one, and Nana Chat Plus is $19 a month (or $190 a year) for up to three. Every plan starts with 14 days free — no card needed to begin. See the pricing page for details.
Yes. Only people you add to the family circle can ever call or message your loved one — there are no strangers, no friend requests, and no public profiles. Calls are private to your family.
Of course. You can cancel in two taps, anytime, with no penalty. Your free trial will never roll into a charge you did not choose.